zc76's Privacy Policy

This privacy policy ("Policy") has been prepared on behalf of the zc76 platform ("Platform", "we", "us"). This Policy sets out our commitment and approach regarding the collection, processing, storage, and protection of your ("user", "you", "your") personal information. By using zc76's services, you will be considered to have accepted all the terms of this Policy.

1. Types of Information Collected

zc76 collects various types of information to operate its services properly. The categories of information are described in detail below:

1.1 Registration and Identity Information

Information you are required to provide when creating an account:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Username and password (stored in encrypted form)
• National identity card or documents requested for age verification purposes

1.2 Financial Transaction Information

Information required to process deposits and withdrawals:

• Mobile wallet numbers (bKash, Nagad, Rocket, Upay)
• Transaction amount, date, and transaction ID
• Deposit and withdrawal history

1.3 User Activity and Preference Information

Information collected to improve your experience on the platform:

• Gaming history, bet amounts, and preferred game categories
• Technical information: IP address, device type, browser version, operating system
• Login times and session information
• Information collected from cookies and similar tracking technologies

1.4 Communication Information

Information provided when contacting our support team, such as live chat messages, email content, and complaint-related information.

2. Methods of Data Collection

zc76 collects information in the following ways:

• Direct collection: You provide information yourself through registration forms, contact messages, or when using services.
• Automated collection: Information is collected through cookies, log files, and web beacon technology while you use the platform.
• Collection from third parties: Limited information may be received from approved third-party providers for identity verification or fraud prevention.

3. Purposes of Data Use

Collected information is used for the following purposes:

3.1 Service Operation and Improvement

• Account registration, verification, and management
• Processing financial transactions (via bKash, Nagad, Rocket, Upay)
• Technical development of the platform and bug fixes
• Delivering a personalised experience

3.2 Ensuring Security and Compliance

• Preventing fraud, money laundering, and other illegal activities
• Complying with applicable laws and regulations
• Preventing access by those under 21 years of age
• Ensuring responsible gaming protections

3.3 Communication and Support

• Providing customer service and resolving complaints
• Notifying you of important policy changes or service updates
• Assisting with technical issue resolution

4. Data Storage and Protection

zc76 places the highest priority on protecting your personal information. We apply the following security measures:

4.1 Technical Security Measures

• SSL Encryption: All data transmission is secured through SSL/TLS encryption technology.
• Password Encryption: Your password is never stored directly — it is stored only as an encrypted hash.
• Access Control: Only authorised staff may access personal information on a need-to-know basis.
• Firewall and Security Monitoring: 24/7 security monitoring is active to prevent unauthorised access.

4.2 Data Retention Period

Your information is retained only for as long as necessary — for service delivery, fulfilling legal obligations, and resolving disputes. Financial transaction records may be retained for a defined period even after an account is closed.

5. Data Disclosure and Third Parties

zc76 does not sell or rent your personal information to any third party. However, information may be shared in the following limited circumstances:

• Payment providers: Necessary information is shared with bKash, Nagad, Rocket, and Upay to process transactions.
• Legal requirements: Information may be disclosed on the basis of a court order, a request from a regulatory authority, or a legitimate demand from a law enforcement agency.
• Fair play verification: Limited information may be shared with approved security partners to prevent fraud and ensure a safe platform.
• Business changes: In the event of a merger or acquisition, information may be transferred — however, the terms of this Policy will continue to apply.

6. Cookies Policy

zc76 uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

6.1 Types of Cookies Used

• Essential cookies: Required for login sessions, security, and the basic functionality of the platform.
• Functionality cookies: Used to remember your language preferences, game settings, and other personalised settings.
• Analytics cookies: Help improve services by analysing how the platform is used.

6.2 Cookie Controls

You can disable cookies from your browser settings. Please note, however, that disabling certain essential cookies may mean that the full functionality of the platform is not available.

7. User Rights

You have the following rights regarding your personal information:

7.1 Right of Access to Information

You may request details of the information held about you by zc76 at any time. We are committed to fulfilling such requests within a reasonable time.

7.2 Right to Correct Information

If your account contains incorrect or incomplete information, you may request a correction through our support team.

7.3 Right to Delete Information

In certain circumstances you may request deletion of your personal information. However, some information may be required to be retained for a defined period due to legal obligations.

7.4 Right to Object to Processing

You have the right to object to the processing of your information for specific purposes. In such cases, please contact our support team.

7.5 Right to Data Portability

You may request your account information in a structured, commonly usable format.

8. Protection of Children and Minors

zc76 strictly provides services only to those aged 21 or above. We do not knowingly collect information from anyone under the age of 21. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

9. International Data Transfers

Your information may be stored on servers located outside Bangladesh. In such cases, we ensure that necessary protective measures, such as contractual security clauses, remain in effect. In the case of international transfers, your information will always remain under the protection framework of this Policy.

10. Policy Changes

zc76 reserves the right to amend this privacy policy at any time. For any significant changes, we will:

• Publish the updated policy on this page and note the date of revision.
• Notify you by email or platform notice where necessary.
• Continued use of the platform after a change will be considered acceptance of the new policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team:

We believe that transparency and trustworthiness are the foundation of a safe and reliable platform. Protecting your information at zc76 is our responsibility, and we are always committed to fulfilling that responsibility.